How HelloDear! Works

Simple chain: call → conversation → signals and reports → value for family and care team.

Step by Step Process

Understanding the journey from call to care insights

1

Call to Elderly Person

HelloDear calls on any regular phone — landline or mobile. No special equipment needed, just the phone they already use and trust.

2

Friendly Conversation

Conversations about daily life: sleep, mood, movement, memories, medication intake. Natural, caring dialogue that feels like talking to a friend.

3

Automatic Capture

The system transforms conversations into notes and highlights key signals. All automatic, all private, all focused on wellbeing insights.

4

Access for Family & Care Teams

Families receive simple notifications and weekly digests. Care teams get summaries and reports for documentation. Everyone stays informed.

Signals Philosophy

HelloDear! captures "indicators," not diagnoses. We provide context, not medical decisions.

🌙 Sleep Regularity

Sleep windows and deviations from normal patterns.

💬 Conversation Dynamics

Duration, pauses, speech pace, and engagement levels.

💊 Medication Intake

Confirmations, timing windows, and side effect mentions.

📞 Missed Calls

Attempt counts, connection success, 24-hour recovery.

⚠️ Important Limitations:

Differences in hearing and speech, connection quality, language knowledge, and environment can affect signal accuracy. Our insights are indicators, not medical assessments.

Automated Documentation

Every conversation is automatically transformed into SBAR-style notes, compatible with SIS, and convenient weekly summaries. This reduces administrative burden and helps respond faster to changes.

SBAR-compatible format
SIS system integration
Weekly summary reports
Reduced administrative load
Conversation Summary
Situation: Regular check-in call
Background: Sleep patterns normal
Assessment: Positive mood, took medication
Recommendation: Continue routine
Weekly Digest
5 successful calls, regular sleep, medication compliance 100%

Discover What HelloDear! Means for You

Choose your path to learn how HelloDear! can make a difference in your specific situation

For Families

Peace of mind, simple updates, and staying connected with your loved ones.

For Care Teams

Streamlined documentation, clear insights, and more time for actual care.